As press interest in Groupon has grown, I’ve found myself increasingly uttering two words that have always annoyed me: “no comment.” We like to be as transparent with our customers as possible, but, just as people don’t walk around naked, there are some things that we as a company don’t talk about (for obvious reasons).
The least we can do is be transparent about the things we won’t be transparent about, which are listed below:
* Plans relating to capital-raising, including a possible public offering
* Pre-announcements of new products
* Our competitors or the competitive landscape
* Statements on core business metrics, including margins or profitability
* Any projections regarding revenue, growth rates or other financial metrics
* Strategic transactions or partnerships with other companies
While we’ll clam up when asked about the above business-y stuff, we’ll always be straight forward about things that affect the experience we’re creating for customers and merchants.