Today’s featured Merchant of the Week is Dr. Bill Dorfman of Century City Aesthetic Dentistry in Los Angeles, Calif.
When a traditional radio advertising campaign failed to attract a single new patient, Dr. Bill recognized the need for a new marketing tool to reach his desired clientele and drive new patients to his practice. Enter, Groupon. Read Dr. Bill’s full story after the jump.
This week’s Merchant of the Week is Sheila Treadway, owner of Skin Institute in Miami.
Because of her exceptional customer service strategy and commitment to giving new Groupon clientele the same experience as all Skin Institute guests, Sheila has seen a 70% customer return rate from Groupon clients and is excited to share her success story with others. Shelia’s post is below.